Privacy Policy

Last updated: October 25, 2026

This Privacy Policy explains how Civitas Learning ("Civitas Learning," "we," "us," or "our") handles information when you use the Civitas Learning website.

1. Information We Collect

Depending on the features you use, Civitas Learning may collect or store:

• Account information: email address and authentication information needed to create and secure your account.
• Profile information: name, username, and selected avatar.
• Learning information: completed lessons, learning progress, experience points (XP), and leaderboard information.
• Classroom information: class membership, class codes, and information associated with a class or educator account.
• Educator or administrator information: information such as name, email, role, and organization details when supplied during registration.
• Messages and requests: information you provide when contacting the site operator for help.

We do not intend for users to provide sensitive personal information that is unnecessary for learning. Please do not include such information in usernames, profile fields, or messages.

2. How We Use Information

Information may be used to:

• Create and manage accounts and authenticate users.
• Send account-related emails, including verification and password-reset emails.
• Save learning progress, completed lessons, XP, and leaderboard rankings.
• Support classroom enrollment and allow authorized educators to use classroom features.
• Protect accounts, enforce platform rules, and investigate suspected misuse.
• Respond to support requests and maintain or improve the website.
• Meet applicable legal obligations.

3. Firebase and Service Providers

Civitas Learning uses Firebase services provided by Google. Firebase Authentication supports account creation, sign-in, email verification, and password-reset functionality. Cloud Firestore is used to store information such as user profiles and learning progress.

These service providers process information as needed to provide their services. Their processing may be governed by their own terms and privacy documentation.

Google privacy information is available at Google's Privacy Policy.

4. Sharing and Visibility

We do not intend to make private account credentials publicly visible. However, certain information may be visible to other users when necessary for a platform feature.

• Leaderboards may display usernames, avatars, XP, and rankings.
• Classroom features may allow authorized educators to view class rosters and relevant student learning information.
• Information may be processed by service providers that operate the platform.

Information may also be disclosed when reasonably necessary to comply with law, respond to valid legal requests, protect users, or address security and fraud concerns.

5. Email Communications

Civitas Learning may send essential account-related messages, such as email verification and password-reset messages. These messages help users access and protect their accounts.

Receiving an account-related email does not mean that an account is verified. Verification status is determined by the account authentication system.

6. Data Retention and Deletion Requests

Information may be retained for as long as necessary to operate the service, maintain learning records, protect platform security, or meet legal obligations.

If you would like to request access to, correction of, or deletion of your personal information, contact the Civitas Learning site operator using the contact details below. We may need to verify your identity and may be required to retain certain information.

Deleting an account may affect access to lessons, class membership, and saved progress. Contacting us to request deletion does not necessarily delete the information automatically; the request must be processed.

7. Children's and Students' Privacy

Civitas Learningmay be used in educational settings by students, including children. We recognize that additional legal protections may apply to children's information, depending on their age, location, and how the service is used.

Where required, we will seek appropriate parental consent or school authorization before collecting or using children's personal information. Parents, guardians, and eligible school representatives may contact us with questions or requests concerning a child's information.

Civitas Learningshould not be used to submit unnecessary sensitive information about a student.

8. Security

We use Firebase security features and website access controls intended to help protect information. However, no online service can guarantee absolute security. Users should protect their passwords and notify the site operator if they suspect unauthorized account access.

9. Cookies, Local Storage, and Similar Technologies

Civitas Learning may use browser storage or similar technologies to support account sessions and website functionality. Firebase and other integrated services may also use technologies necessary to provide their services.

The exact storage and tracking technologies used may change as the website develops. We will update this policy if our practices change materially.

10. Your Choices and Privacy Rights

Depending on applicable law, you may have rights to request access to, correction of, or deletion of personal information, or to withdraw consent where consent is the legal basis for processing.

You can also choose not to provide optional profile information. Some account or learning features may not work if required information is not provided.

11. Changes to This Policy

We may update this Privacy Policy as Civitas Learning develops or applicable requirements change. The latest version will be posted on this page with a revised date. Where required by law, we will provide additional notice or obtain consent.

12. Contact Us

For privacy questions or requests concerning personal information, contact the Civitas Learning site operator:

Contact email: contact@civitas-learning.com